Privacy Policy

ProMind Media ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Information you provide directly

When you fill out our forms, book an audit, or sign up for our services, we may collect:

• Full name
• Business email address
• Phone number
• Business website URL
• Industry / business type
• Monthly advertising budget range
• Information about your current marketing challenges
• Payment information (processed securely by Stripe — we do not store credit card details)
• Google Ads account access (read-only or manager access, when granted by you)

Information collected automatically

When you visit our website, we automatically collect:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or search engine
• Date and time of access

2. How We Use Your Information

We use the information we collect to:

• Deliver the Google Ads audit and management services you request
• Communicate with you about your audit, account, and services
• Send appointment confirmations, reminders, and follow-up emails
• Process payments and manage billing
• Improve our website, services, and customer experience
• Send marketing communications (only with your consent — you can opt out anytime)
• Comply with legal obligations
• Prevent fraud and ensure security

3. When We Share Your Information

We share your information only in these specific situations:

Service providers

We use trusted third-party services to operate our business. These include:

• HubSpot — CRM, email automation, and form processing
• Stripe — payment processing
• Google — Google Ads platform (you grant manager access)
• Zoom — video conferencing for audit calls
• Calendly / HubSpot Meetings — appointment scheduling

These providers are contractually required to protect your data and use it only for the services they provide to us.

Legal requirements

We may disclose your information if required by law, court order, or to protect our legal rights, prevent fraud, or ensure the safety of our users.

Business transfers

If our business is acquired or merged with another company, your information may be transferred as part of that transaction. You will be notified before any such transfer occurs.

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience and analyze website traffic. These include:

• Essential cookies — required for the website to function
• Analytics cookies — Google Analytics, to understand how visitors use our site
• Marketing cookies — Google Ads, Facebook Pixel (if applicable), and other ad platforms for remarketing
• HubSpot tracking — to personalize your experience and improve our communications

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

5. Data Security

We implement reasonable security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure third-party providers (HubSpot, Stripe) with industry-standard security
• Limited access to personal information on a need-to-know basis
• Regular security reviews and updates

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you
• Correction — Request that we correct inaccurate information
• Deletion — Request that we delete your personal information
• Opt-out — Unsubscribe from marketing emails at any time
• Data portability — Request your data in a portable format

For California residents (CCPA)

California residents have additional rights, including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell your personal information.

For EU residents (GDPR)

If you are located in the European Union, you have rights under the GDPR including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Contact us to exercise these rights.

To exercise any of these rights, email us at angel@promindmedia.com.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. For significant changes, we may notify you via email or a prominent notice on our website.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us:

ProMind Media is an independent digital marketing agency. We are not affiliated with, endorsed by, or sponsored by Google LLC.